Shipping Policy

Thank you for shopping with us! Please review our shipping policy below for details on order processing, delivery times, and related information.

Order Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, processing times may be slightly delayed. We appreciate your patience and will notify you of any significant delays.

Shipping Times

We currently ship internationally. Once your order has shipped, delivery typically takes:

Please note that these are estimated delivery times and are not guaranteed. Delivery times may vary due to customs processing, local courier delays, weather conditions, or other factors outside of our control.

Shipping Rates

Shipping charges for your order will be calculated and displayed at checkout.

Order Tracking

Once your order ships, you will receive a shipping confirmation email containing your tracking number(s). The tracking number will be active within 24–48 hours.

You can track your order using the link provided in your shipping confirmation email.

Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delays

We are not liable for any delays caused by:

• Customs clearance procedures
• Local postal or courier service delays
• Incorrect shipping information provided by the customer
• Circumstances beyond our control (natural disasters, strikes, etc.)

Lost or Stolen Packages

We are not responsible for packages that are lost, stolen, or damaged in transit once marked as delivered by the carrier. If you believe your package was lost or stolen, please contact the shipping carrier directly and reach out to us at [Insert Contact Email] so we can assist you.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, please contact us immediately at [Insert Contact Email] so we can attempt to correct it before the order ships.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us at [Insert Contact Email] as soon as possible. Once an order has been processed or shipped, we are unable to make changes.

Contact Us

If you have any questions about our shipping policy, please contact us:

• Email: support@bellanise.com
• Phone: (239)308-6664